Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Items will only be accepted for Credit, replacement or refund with written authorization along with an RMA number. Some items may be subject to a restocking charge of at least 25%. RMA No. issued must be clearly marked on the box.
Items that have an expiration date, require a certificate, or are assembled in house (such as hoses) will not be accepted for refund.
All discrepancies in shipments must be made with 5 days of receipt of goods.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
- THERE ARE CERTAIN SITUATIONS WHERE ONLY PARTIAL REFUNDS ARE GRANTED: (IF APPLICABLE)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
- REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
- LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at orders@apsaviation.com.
- SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
- EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@apsaviation.com and send your item to:
3032 NW 72nd Ave,
Miami, FL 33122, United States.
- SHIPPING
To return your product, you should mail your product to:
3032 NW 72nd Ave,
Miami, FL 33122, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. You will also be responsible for the proper packaging to avoid any damage to the merchandise that may occur during shipping.